{"id":6404,"date":"2023-12-13T16:52:59","date_gmt":"2023-12-13T16:52:59","guid":{"rendered":"https:\/\/www.infinigate.com\/ch\/?page_id=6404"},"modified":"2025-04-14T15:30:14","modified_gmt":"2025-04-14T13:30:14","slug":"pre-sales-and-sales-report","status":"publish","type":"page","link":"https:\/\/www.infinigate.com\/ch\/en\/services\/pre-sales-and-sales-report\/","title":{"rendered":"Vorverkaufs- und Verkaufsbericht-en"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n
\n
\n

Your customers need effective and responsive technical support from day one to keep their critical business operations running.<\/p>\n\n\n\n

However, you may be faced with a number of challenges, ranging from a lack of qualifications and resources to a lack of defined processes or required manufacturer accreditations.<\/p>\n\n\n\n

With our fully vendor-accredited support services, you can provide your customers with comprehensive security for even the largest, most complex and critical network, IT and security environments.<\/p>\n\n\n\n


<\/p>\n<\/div>\n\n\n\n

\n

While manufacturers’ support contracts focus on the solutions of a single OEM, we can “triage” the infrastructure of multiple manufacturers to identify and resolve technical problems more quickly.<\/p>\n\n\n\n

We are also very flexible when it comes to response times and can therefore ensure that your customers get the fast help they need, wherever and whenever they need it.<\/p>\n\n\n\n

Whether you plan to support your end customers with your own resources, or you decide to continue using Infinigate to support your end customers for the long term, we can help you maximise commercial opportunities and deliver an excellent customer experience.<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n

Pre-Sales<\/strong><\/h2>\n\n\n\n

In the important initial phase of selling IT security products, our cross-manufacturer pre-sales staff will support you. Whether it is the implementation of a product in the IT infrastructure or a complex project enquiry – the team is available to support you with comprehensive solutions.
<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n
\n
\r\n
\r\n \r\n\r\n

Consulting & Counselling<\/span> – Free of charge<\/h2>\r\n \r\n\r\n \r\n
\r\n
\n
\n
\n
\n
Whether you have general questions, an introduction to special functions or detailed insights: experienced colleagues from the TechServices team will be happy to support you throughout the entire presales cycle.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n <\/div>\r\n \r\n \r\n \r\n
\r\n
\r\n \r\n \r\n \r\n

Product consulting, requirements analysis, development of solution proposals<\/h3>\r\n \r\n
\r\n

In addition to general advice on our manufacturers’ products, we also offer to analyse customer requirements and design an appropriate solution. In this way, we ensure that complex IT installations ultimately fulfil your customers’ wishes in full.<\/p>\n <\/div>\r\n \r\n

\r\n \r\n Techservices-Team <\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n
\r\n \r\n \r\n \r\n

Review of concepts<\/h3>\r\n \r\n
\r\n

If you are not quite sure whether the solution you have in mind can cover all the customer’s requirements, our product specialists will be happy to check the concept you have developed.<\/p>\n <\/div>\r\n \r\n

\r\n \r\n Techservices-Team <\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n
\r\n \r\n \r\n \r\n

Test positions<\/h3>\r\n \r\n
\r\n

We would be happy to organise a test installation for you and your customer so that they can put the desired solution through its paces before making a purchase. We are always available to answer questions about individual functions and their configuration.<\/p>\n <\/div>\r\n \r\n

\r\n \r\n Techservices-Team <\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n
\r\n \r\n \r\n \r\n

Proof of Concept<\/h3>\r\n \r\n
\r\n

A proof of concept goes beyond a pure test installation. In this case, we actively guide you and your customer through the test phase, starting with qualification, through installation and configuration, right up to the final consultation.<\/p>\n <\/div>\r\n \r\n

\r\n \r\n Techservices-Team <\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n<\/div>\n<\/div>\n\n\n
\r\n
\r\n \r\n\r\n

Our portfolio of services for partners<\/h2>\r\n \r\n\r\n \r\n \r\n \r\n \r\n
\r\n
\r\n
\r\n
\r\n \"\" <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n

Partner Enablement<\/h3>\r\n \r\n \r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n
\r\n
\r\n
\r\n \"\" <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n

Smart Data<\/h3>\r\n \r\n \r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n
\r\n
\r\n
\r\n \"\" <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n

Managed Services<\/h3>\r\n \r\n \r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n
\r\n
\r\n
\r\n \"\" <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n

Support and Maintenance<\/h3>\r\n \r\n \r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n
\r\n
\r\n
\r\n \"\" <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n

Professional Configuration and Installation<\/h3>\r\n \r\n \r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n
\r\n
\r\n
\r\n \"\" <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n

Vendor Accredited Training<\/h3>\r\n \r\n \r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n
\r\n
\r\n
\r\n \"\" <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n

Global Logistics<\/h3>\r\n \r\n \r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n
\r\n
\r\n
\r\n \"\" <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n \r\n \r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\n\n
\r\n
\r\n
\r\n\r\n

Do you need further support with our services?<\/p>\n<\/h2>\r\n \r\n

\r\n

One of our employees will be happy to help you with your enquiry<\/p>\n <\/div>\r\n <\/div>\r\n\r\n

\r\n \r\n Contact us <\/a>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n\r\n<\/section>\r\n","protected":false},"excerpt":{"rendered":"

Your customers need effective and responsive technical support from day one to keep their critical business operations running. However, you…<\/p>\n","protected":false},"author":43,"featured_media":1801,"parent":6389,"menu_order":48,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"folder":[639],"class_list":["post-6404","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"lang":"en","translations":{"en":6404,"de":3744},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Infinigate | Switzerland","distributor_original_site_url":"https:\/\/www.infinigate.com\/ch","push-errors":false,"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.infinigate.com\/ch\/wp-json\/wp\/v2\/pages\/6404","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.infinigate.com\/ch\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.infinigate.com\/ch\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.infinigate.com\/ch\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/www.infinigate.com\/ch\/wp-json\/wp\/v2\/comments?post=6404"}],"version-history":[{"count":0,"href":"https:\/\/www.infinigate.com\/ch\/wp-json\/wp\/v2\/pages\/6404\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.infinigate.com\/ch\/wp-json\/wp\/v2\/pages\/6389"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.infinigate.com\/ch\/wp-json\/wp\/v2\/media\/1801"}],"wp:attachment":[{"href":"https:\/\/www.infinigate.com\/ch\/wp-json\/wp\/v2\/media?parent=6404"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/www.infinigate.com\/ch\/wp-json\/wp\/v2\/folder?post=6404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}