{"id":4018,"date":"2024-06-17T11:48:39","date_gmt":"2024-06-17T10:48:39","guid":{"rendered":"https:\/\/www.infinigate.com\/nl\/?page_id=4018"},"modified":"2026-08-11T15:12:08","modified_gmt":"2026-08-11T14:12:08","slug":"presales-sales-report","status":"publish","type":"page","link":"https:\/\/www.infinigate.com\/nl\/en\/services\/presales-sales-report\/","title":{"rendered":"Presales & sales support"},"content":{"rendered":"\n
\"Presales<\/figure>\n\n\n\n
\n
\n

Your customers need effective, highly responsive technical support from day one to keep their critical operations online. Early engagement through Presales is essential for ensuring readiness.<\/p>\n\n\n\n

But you may face a range of challenges in terms of providing this, from skills gaps and resourcing issues, to lack of defined processes or required vendor accreditations. Often, presales input can help address these challenges from the outset.<\/p>\n\n\n\n

With our fully vendor-accredited support services, you
can offer your customers total assurance for even the largest, most complex, and most critical networking, IT and security environments. Our presales experts can guide you through the selection process as well.<\/p>\n\n\n\n


<\/p>\n<\/div>\n\n\n\n

\n

While vendor support contracts may focus on
a single OEM\u2019s solutions, we can \u2018triage\u2019 across multi-vendor infrastructure to discover and resolve technical issues faster. In the presales phase, we ensure the right service model is in place.<\/p>\n\n\n\n

We can also be highly flexible about response times, ensuring your customers get the rapid help they need, wherever and whenever they need it. Presales consultation allows us to tailor this flexibility.<\/p>\n\n\n\n

Whether you plan to eventually deliver support for
your end-customers using in house resources, or
if you decide to continue using Infinigate to support
your end customers long term, we can help you
to maximise commercial opportunities and deliver
consistently excellent customer experiences. Working with our presales team can support your long-term strategy.<\/p>\n<\/div>\n<\/div>\n\n\n

\n
\n

Our other partner services<\/p>\n<\/h2>\n \n \n

\n
\n \n Partner Enablement <\/a>\n <\/div>\n
\n \n Professional Config and Installation <\/a>\n <\/div>\n
\n \n Vendor Accredited Training <\/a>\n <\/div>\n
\n \n Global Logistics <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n
\n
\n
\n\n

Need further assistance with our services?<\/p>\n<\/h2>\n \n

\n

One of our team is waiting to help you with your enquiry<\/p>\n <\/div>\n <\/div>\n\n

\n \n Get in touch <\/a>\n <\/div>\n <\/div>\n\n \n\n<\/section>\n","protected":false},"excerpt":{"rendered":"

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