{"id":887,"date":"2022-11-11T12:20:19","date_gmt":"2022-11-11T12:20:19","guid":{"rendered":"https:\/\/infinigate.wpengine.com\/?page_id=887"},"modified":"2024-10-08T00:52:50","modified_gmt":"2024-10-07T23:52:50","slug":"msp","status":"publish","type":"page","link":"https:\/\/www.infinigate.com\/nl\/msp\/","title":{"rendered":"MSP"},"content":{"rendered":"\n

Choice, flexibility,
and confidence<\/strong><\/h2>\n\n\n\n
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Nuvias has been providing expert Support Services to the channel for more than a decade.<\/p>\n<\/div>\n\n\n\n

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Our comprehensive line-up of proactive and reactive support helps you to offer more choice, more flexibility and greater confidence as you optimise your customers\u2019 technology environment.<\/p>\n\n\n\n

Powered by the latest technologies and staffed by highly accredited experts, we troubleshoot faster, deliver consistent experiences, and provide a mechanism for creating services growth.<\/p>\n<\/div>\n<\/div>\n\n\n

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Why Nuvias for Support Services?<\/strong><\/h2>\n \n\n
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Nuvias Support Services are modular, meaning you can pick what you use to fit both your needs and business model.<\/strong><\/p>\n

Our services cover essential functions through to mission critical support for the most demanding environments.<\/p>\n

Every service is vendor certified and delivered to the same technical standards you would receive direct.<\/p>\n <\/div>\n \n

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Critically, however, our services offer more flexibility<\/strong> \u2013 on response times, triage, and proactive extensions, helping you create a more tailored offer to your customer.<\/p>\n

Depending on your aspirations to expand support capability, we can follow a build, operate, transfer model. This enables you to offer support to your customer on day one using Nuvias services, and pass-back to in-house teams over time.<\/p>\n <\/div>\n <\/div>\n \n \n

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Modular serivce<\/h3>\n \n \n \n <\/div>\n
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Essential to mission critical<\/h3>\n \n \n \n <\/div>\n
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Vendor certified<\/h3>\n \n \n \n <\/div>\n
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More responsive<\/h3>\n \n \n \n <\/div>\n
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Service pass-back<\/h3>\n \n \n \n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n\n
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Outcomes for your business<\/strong><\/h2>\n \n\n \n \n \n \n
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Reduced risk<\/h3>\n \n
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With a highly experienced team at your disposal, there\u2019s no rush to skill-up or reason to get stuck with people on the bench. Nuvias Support Services ensure your customer receives a great experience first time every time and you get to realise the value of selling support immediately.<\/p>\n <\/div>\n \n \n <\/div>\n

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Enhance margins<\/h3>\n \n
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Our speed and agility mean we can offer the same accredited support or better than the vendor, but for less. Upsell your solutions with our support and you\u2019ll make more money and deliver something much closer to what your customers need.<\/p>\n <\/div>\n \n \n <\/div>\n

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Support means stickiness<\/h3>\n \n
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Harness our Support Services and ensure you remain engaged with your customer in the long-term. With support contracts covering 1-3 years and beyond, create value and importantly protect your customer base.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n

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Outcomes for your customer<\/strong><\/h2>\n \n\n \n \n \n \n
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Reassurance<\/h3>\n \n
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Your customer will expect you to be able to offer support, especially for more complex solutions or technologies. Using Nuvias Support Services, you can offer important reassurance that might help you clinch the deal.<\/p>\n <\/div>\n \n \n <\/div>\n

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More support for less<\/h3>\n \n
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Sourcing support from Nuvias promises better service economics. It means you can offer more support for less to your customer.<\/p>\n <\/div>\n \n \n <\/div>\n

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Frictionless experience<\/h3>\n \n
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With an impressive support track record behind us, you can be confident in the quality of support we will offer your customer. So, when they do call, you can be sure they enjoy a fast, frictionless experience that reflects well on your business.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n

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Need further assistance with our technology?<\/p>\n<\/h2>\n \n

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One of our team is waiting to help you with your enquiry<\/p>\n <\/div>\n <\/div>\n\n

\n \n Get in touch <\/a>\n <\/div>\n <\/div>\n\n \n\n<\/section>\n","protected":false},"excerpt":{"rendered":"

Choice, flexibility,and confidence Nuvias has been providing expert Support Services to the channel for more than a decade. Our comprehensive…<\/p>\n","protected":false},"author":5,"featured_media":731,"parent":0,"menu_order":33,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"folder":[],"class_list":["post-887","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"lang":"nl","translations":{"nl":887},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Infinigate | Netherlands","distributor_original_site_url":"https:\/\/www.infinigate.com\/nl","push-errors":false,"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.infinigate.com\/nl\/wp-json\/wp\/v2\/pages\/887","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.infinigate.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.infinigate.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.infinigate.com\/nl\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.infinigate.com\/nl\/wp-json\/wp\/v2\/comments?post=887"}],"version-history":[{"count":0,"href":"https:\/\/www.infinigate.com\/nl\/wp-json\/wp\/v2\/pages\/887\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.infinigate.com\/nl\/wp-json\/wp\/v2\/media\/731"}],"wp:attachment":[{"href":"https:\/\/www.infinigate.com\/nl\/wp-json\/wp\/v2\/media?parent=887"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/www.infinigate.com\/nl\/wp-json\/wp\/v2\/folder?post=887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}