Company

Renewals Specialist

Infinigate UK&I are seeking a proactive and dedicated Renewals Specialist to join their team based in Woking. This is an administrative position pivotal in supporting the wider Sales team. You will be responsible for the underlying process, distribution and forecasting of Infinigate’s key vendor’s subscription renewal business.

If you have a gained exposure to sales or telesales administration and are seeking the next step in your career, this role could offer grow possibilities for the right candidate in a highly successful distribution market.

Duties & Responsibilities

  • Maintain and organise Barracuda renewal database. 
  • Produce support renewal quotations for resellers, go direct to resellers for feedback and information. 
  • Follow quotes through to sales order and maintain an accurate sales forecast. 
  • Maintain an accurate sales forecast (if applicable) 
  • Effectively process quotes and sales orders through CRM system. 
  • Liaise closely with Barracuda Support Renewals teams. 
  • Responsible for maintaining own and any absentee work colleague’s customer enquiries and e-mails. 
  • Support sales team and product support team when required. 
  • Assist with customer queries and issues. 
  • Assist sales Support team members to ensure all work is completed within satisfactory timescales when required. 
  • Adhering to company policy and working to the Company Quality Management system at all times. 
  • Provide cover during absence / holiday for Barracuda Product Support Administrators. 

General Skills

  • Proven experience of similar sales and telesales administration background 
  • Knowledge of Excel/Office/email etc. 
  • Ability to work on own initiative or work as part of a team 
  • Ability to work under pressure 

Personal requirements

  • Motivated and enthusiastic 
  • Target driven 
  • Maintain a professional and polite disposition at all times.  
  • Competitive in nature 

Benefits

  • Up to £26,000 salary per annum plus commission variable up to £7,000 = £33,000 OTE
  • 25 days annual leave rising to 28 days with length of service plus bank holidays.
  • Day off on your birthday.
  • Life assurance of 4 x basic salary and group income protection from start date.
  • 5% employer matched pension contributions after 3 months service.
  • Individual cover for private medical insurance and healthcare cash plan following successful completion of probationary period.
  • Hybrid working arrangements and standard office working hours are 9am – 5.30pm
  • Employee assistance programme for practical and emotional support.
  • Free parking and complimentary refreshments onsite.

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Infinigate Group are committed to creating a diverse and inclusive workplace where differences are not only accepted but also valued and appreciated. If any reasonable adjustments would support you through the recruitment process, then please get in touch at jobsUK@infinigate.com If you are interested in applying for this role or have any additional queries on the role, please submit your CV quoting ‘Renewals Speciliast’ to JobsUK@Infinigate.com