{"id":10945,"date":"2026-07-16T09:00:00","date_gmt":"2026-07-16T08:00:00","guid":{"rendered":"https:\/\/www.infinigate.com\/uk\/?post_type=news&p=10945"},"modified":"2026-07-15T11:01:37","modified_gmt":"2026-07-15T10:01:37","slug":"infinigate-uki-launched-partnerworks-enabled-support-and-network-assessment-services-for-extreme-networks-customers","status":"publish","type":"news","link":"https:\/\/www.infinigate.com\/uk\/news\/infinigate-uki-launched-partnerworks-enabled-support-and-network-assessment-services-for-extreme-networks-customers\/","title":{"rendered":"Infinigate UK&I launched PartnerWorks-enabled support and Network Assessment Services for Extreme Networks customers"},"content":{"rendered":"\n

New service model combines accredited post-sales support with Auvik-powered network visibility to help partners add margin, strengthen customer relationships and grow service revenue.<\/em><\/strong><\/p>\n\n\n\n

London, UK \u2013 16 July 2026 – Infinigate UK&I<\/a> has been accredited by Extreme Networks<\/a> to deliver professional, technical post-sales support for ExtremeWorks Maintenance Services customers across the UK and Ireland.<\/p>\n\n\n\n

The offer is built around PartnerWorks<\/a>, a support model that gives partners and resellers a bigger role in first-touch support, with Extreme Networks stepping in on escalation when needed. For partners, that means a more flexible way to support customers, keep more of the relationship, and build a services motion that works commercially as well as operationally.<\/p>\n\n\n\n

Alongside this, Infinigate is incorporating their Network Assessment Service, powered by Auvik<\/a>. This service gives partners and customers a clearer view of what is happening across the network, helping them spot connectivity issues, performance gaps and resilience risks before they become bigger problems.<\/p>\n\n\n\n

The assessment is an exclusive value-add within Infinigate\u2019s PartnerWorks offer, and gives partners a practical way to add margin, open up new service conversations and strengthen both pre-sales and post-sales engagement.<\/p>\n\n\n\n

\u201cPartners need support models that make commercial sense, not just technical sense,\u201d said Paul Tedford. \u201cBy combining PartnerWorks-enabled support with Network Assessment Services powered by Auvik, we are giving partners a straightforward way to add margin, improve visibility across customer networks and deliver a service that customers genuinely value.\u201d<\/p>\n\n\n\n

The Auvik-powered service provides a centralised view of network infrastructure, with automated discovery, live topology mapping, continuous monitoring, alerting, traffic insights and configuration visibility. It also removes much of the effort involved in building and maintaining an in-house monitoring platform.<\/p>\n\n\n\n

For partners, the PartnerWorks opportunity is bigger than support alone. It creates margin through the service wrap, gives them a stronger reason to engage before and after the sale, helps improve retention, and opens the door to recurring revenue models across managed services and MSSP-led offerings.<\/p>\n\n\n\n

By combining accredited support with network visibility and assessment capability, Infinigate is helping partners turn a support motion into an exciting new revenue stream.<\/p>\n\n\n\n

For more information about Infinigate\u2019s ExtremeWorks support services, please visit here<\/a>. Additional information is available at www.infinigate.com\/uk<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

New service model combines accredited post-sales support with Auvik-powered network visibility to help partners add margin, strengthen customer relationships and…<\/p>\n","protected":false},"author":62,"featured_media":10953,"template":"","meta":{"_acf_changed":false,"footnotes":""},"technologies":[],"news-type":[153],"class_list":["post-10945","news","type-news","status-publish","has-post-thumbnail","hentry","news-type-news-press"],"acf":[],"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Infinigate | United Kingdom","distributor_original_site_url":"https:\/\/www.infinigate.com\/uk","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/news\/10945","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/types\/news"}],"author":[{"embeddable":true,"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/users\/62"}],"version-history":[{"count":2,"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/news\/10945\/revisions"}],"predecessor-version":[{"id":10974,"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/news\/10945\/revisions\/10974"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/media\/10953"}],"wp:attachment":[{"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/media?parent=10945"}],"wp:term":[{"taxonomy":"technologies","embeddable":true,"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/technologies?post=10945"},{"taxonomy":"news-type","embeddable":true,"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/news-type?post=10945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}