{"id":9775,"date":"2026-02-25T09:00:00","date_gmt":"2026-02-25T09:00:00","guid":{"rendered":"https:\/\/www.infinigate.com\/uk\/?post_type=news&#038;p=9775"},"modified":"2026-02-27T09:34:36","modified_gmt":"2026-02-27T09:34:36","slug":"7-reasons-organisations-are-ditching-email-for-progress-sharefile-in-2026","status":"publish","type":"news","link":"https:\/\/www.infinigate.com\/uk\/news\/7-reasons-organisations-are-ditching-email-for-progress-sharefile-in-2026\/","title":{"rendered":"7 reasons organisations are ditching email for Progress ShareFile in 2026"},"content":{"rendered":"\n<p>Email is brilliant right up until it becomes your process.<\/p>\n\n\n\n<p>If you work with regulated organisations like the government, legal, finance, healthcare and education sector that handle a lot of paperwork, you\u2019ll know the pattern. A \u201cquick\u201d client request turns into 30-message threads, a mix of attachments and links, someone forwards something they shouldn\u2019t, and then everyone spends the next hour asking, \u201cWhich version is the latest?\u201d<\/p>\n\n\n\n<p>That mess is not just annoying, it\u2019s expensive. It slows down onboarding, makes audits painful, and quietly increases risk in a world where GDPR expectations are not getting any easier.<\/p>\n\n\n\n<p>The good news is you can now bring a cleaner answer to those conversations!<\/p>\n\n\n\n<p>Progress ShareFile is <strong>now available exclusively through Infinigate UK&amp;I<\/strong>,  giving you a secure way to help customers send, receive, sign, and manage documents with proper controls and a client experience that feels intentional.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.infinigate.com\/uk\/wp-content\/uploads\/sites\/23\/2026\/02\/Copy-of-OpenOrigins-launch-1024x1024.png\" alt=\"\" class=\"wp-image-9778\" style=\"object-fit:cover;width:533px;height:auto\" srcset=\"https:\/\/www.infinigate.com\/uk\/wp-content\/uploads\/sites\/23\/2026\/02\/Copy-of-OpenOrigins-launch-1024x1024.png 1024w, https:\/\/www.infinigate.com\/uk\/wp-content\/uploads\/sites\/23\/2026\/02\/Copy-of-OpenOrigins-launch-300x300.png 300w, https:\/\/www.infinigate.com\/uk\/wp-content\/uploads\/sites\/23\/2026\/02\/Copy-of-OpenOrigins-launch-150x150.png 150w, https:\/\/www.infinigate.com\/uk\/wp-content\/uploads\/sites\/23\/2026\/02\/Copy-of-OpenOrigins-launch-768x768.png 768w, https:\/\/www.infinigate.com\/uk\/wp-content\/uploads\/sites\/23\/2026\/02\/Copy-of-OpenOrigins-launch-1536x1536.png 1536w, https:\/\/www.infinigate.com\/uk\/wp-content\/uploads\/sites\/23\/2026\/02\/Copy-of-OpenOrigins-launch-900x900.png 900w, https:\/\/www.infinigate.com\/uk\/wp-content\/uploads\/sites\/23\/2026\/02\/Copy-of-OpenOrigins-launch.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<section class=\"grid-guide alignwide\">\r\n    <div class=\"grid-guide__inner\">\r\n    <\/div>\r\n<\/section>\r\n\n\n\n<h2 class=\"wp-block-heading wp-block-heading\" id=\"h-how-we-can-help-you-take-sharefile-to-market\">How we can help you take ShareFile to market:<\/h2>\n\n\n\n<p><br>By partnering with us, you\u2019re not just accessing the solution, you\u2019re gaining a growth partner to help you scope, position and deliver it successfully:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dedicated Vendor Manager \u2013 support with positioning, commercial guidance, deal shaping and roadmap alignment<\/li>\n\n\n\n<li>Inside Sales Support \u2013 help identifying opportunities, building pipelines, and accelerating next steps<\/li>\n\n\n\n<li>Technical support \u2013 practical assistance across configuration, integration and troubleshooting<\/li>\n\n\n\n<li>Pre- &amp; post-sales support \u2013 from solution design and validation through to onboarding and adoption<\/li>\n\n\n\n<li>Marketing support \u2013 campaign-in-a-box assets, messaging support and partner enablement to spark demand<\/li>\n<\/ul>\n\n\n<section class=\"grid-guide alignwide\">\r\n    <div class=\"grid-guide__inner\">\r\n    <\/div>\r\n<\/section>\r\n\n\n\n<h2 class=\"wp-block-heading wp-block-heading\" id=\"h-7-practical-reasons-regulated-firms-are-moving-away-from-email-led-document-workflows\">7 practical reasons regulated firms are moving away from email-led document workflows<\/h2>\n\n\n\n<h2 class=\"wp-block-heading wp-block-heading\" id=\"h-1-email-as-a-workflow-breaks-the-moment-you-need-an-audit-trail\"><strong>1) \u201cEmail as a workflow\u201d breaks the moment you need an audit trail<\/strong><\/h2>\n\n\n\n<p>Email tells you who sent something, and when. It does not reliably tell you who accessed it, what they did with it, whether they downloaded it, or whether it was shared onwards.<\/p>\n\n\n\n<p>In regulated environments, that gap matters. When a customer needs to demonstrate control over sensitive data, they need something more structured than a mailbox and best intentions.<\/p>\n\n\n\n<p><strong>Progress ShareFile<\/strong> is designed to support regulated use cases with controls and tracking that help teams build a clearer record of activity, not just a trail of messages. [Progress ShareFile datasheet, \u00a9 2025 Progress]<\/p>\n\n\n\n<h2 class=\"wp-block-heading wp-block-heading\" id=\"h-2-businesses-hate-jumping-through-hoops-but-they-still-expect-security\"><strong>2) Businesses hate jumping through hoops, but they still expect security<\/strong><\/h2>\n\n\n\n<p>Most client-facing \u201csecure processes\u201d fail for one simple reason, the client cannot or will not use them.<\/p>\n\n\n\n<p>ShareFile\u2019s approach is built around making secure external collaboration easier for non-technical users, including <strong>customisable, branded client portals<\/strong> for exchanging documents and tracking tasks. That\u2019s a big deal for professional services firms where the customer experience is part of the value. [Progress ShareFile datasheet, \u00a9 2025 Progress]<\/p>\n\n\n\n<p>When you can offer a <strong>client portal<\/strong> that looks and feels like the firm\u2019s own service, you\u2019re not only improving security, you\u2019re improving trust.<\/p>\n\n\n\n<h2 class=\"wp-block-heading wp-block-heading\" id=\"h-3-version-control-is-a-hidden-productivity-killer\"><strong>3) Version control is a hidden productivity killer<\/strong><\/h2>\n\n\n\n<p>Everyone has lived the pain:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cFinal.docx\u201d<\/li>\n\n\n\n<li>\u201cFinal final.docx\u201d<\/li>\n\n\n\n<li>\u201cFinal final approved v2.docx\u201d<\/li>\n<\/ul>\n\n\n\n<p>Now add third parties, time pressure, and compliance requirements.<\/p>\n\n\n\n<p>ShareFile is designed for <strong>document-heavy industries<\/strong> that need to collaborate externally while keeping control and visibility. This is where <strong>secure file sharing<\/strong> stops being a \u201cnice-to-have\u201d and becomes part of delivering the service on time. [Progress ShareFile datasheet, \u00a9 2025 Progress]<\/p>\n\n\n\n<h2 class=\"wp-block-heading wp-block-heading\" id=\"h-4-onboarding-by-email-is-slow-inconsistent-and-hard-to-scale\"><strong>4) Onboarding by email is slow, inconsistent, and hard to scale<\/strong><\/h2>\n\n\n\n<p>Manual onboarding tends to look like this:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ask for documents<\/li>\n\n\n\n<li>Chase documents<\/li>\n\n\n\n<li>Discover missing documents<\/li>\n\n\n\n<li>Chase again<\/li>\n\n\n\n<li>Repeat, with a different approach every time<\/li>\n<\/ol>\n\n\n\n<p>That inconsistency is exactly what operations teams want to remove.<\/p>\n\n\n\n<p>ShareFile supports document request lists, forms, and workflow automation, so customers can standardise intake, reduce back-and-forth, and cut turnaround time. That\u2019s not just \u201cefficiency\u201d, it\u2019s a better service experience that scales without constantly adding admin time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading wp-block-heading\" id=\"h-5-e-signature-should-not-be-a-separate-side-quest\"><strong>5) E-signature should not be a separate side quest<\/strong><\/h2>\n\n\n\n<p>In a lot of organisations, the \u201cdocument workflow\u201d ends with \u201cnow send it to another tool for signature\u201d. That adds friction, creates duplicated storage, and makes it harder to keep a clean record.<\/p>\n\n\n\n<p>ShareFile includes e-signature capability as part of the wider collaboration flow, so customers can send documents for signature, track status, and retain the signed documents in the right place.<\/p>\n\n\n\n<p>For partners, this is an easy value conversation. You are not selling \u201cyet another tool\u201d. You are selling one smoother process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading wp-block-heading\" id=\"h-6-tool-sprawl-is-now-a-board-level-problem-not-an-it-preference\"><strong>6) Tool sprawl is now a board-level problem, not an IT preference<\/strong><\/h2>\n\n\n\n<p>Customers are increasingly uncomfortable with a patchwork of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>email for requests and approvals<\/li>\n\n\n\n<li>consumer file sharing for transfers<\/li>\n\n\n\n<li>a separate portal somewhere for uploads<\/li>\n\n\n\n<li>another tool for e-signature<\/li>\n\n\n\n<li>spreadsheets to track what is missing<\/li>\n<\/ul>\n\n\n\n<p>Every extra system adds risk, training overhead, and operational drag.<\/p>\n\n\n\n<p>ShareFile is positioned as an all-in-one secure collaboration solution, combining secure file sharing, external collaboration, portals, and e-signature in a way that reduces complexity and improves control.<\/p>\n\n\n\n<h2 class=\"wp-block-heading wp-block-heading\" id=\"h-7-integration-is-the-difference-between-adoption-and-shelfware\"><strong>7) Integration is the difference between adoption and shelfware<\/strong><\/h2>\n\n\n\n<p>Even great solutions fail if they do not fit how people work.<\/p>\n\n\n\n<p>ShareFile is designed to integrate with tools customers already rely on, including Microsoft 365, Outlook, Gmail, and Salesforce, helping teams stay productive without constantly context-switching.<\/p>\n\n\n\n<p>For partners, that matters commercially. Integration-led conversations shorten time to value, reduce objections, and make renewals far less painful.<\/p>\n\n\n\n<h2 class=\"wp-block-heading wp-block-heading\" id=\"h-where-partners-can-start-the-conversation\"><strong>Where partners can start the conversation<\/strong><\/h2>\n\n\n\n<p>If you want a simple opener, go with something your customer will immediately recognise:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cHow are you collecting sensitive documents from clients today?\u201d<\/li>\n\n\n\n<li>\u201cHow often do you end up chasing missing documents?\u201d<\/li>\n\n\n\n<li>\u201cIf you had to prove who accessed a file and when, could you do it easily?\u201d<\/li>\n<\/ul>\n\n\n\n<p>Then position Progress ShareFile as the practical next step, secure file sharing plus a client portal and workflow, built for organisations that cannot afford messy processes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading wp-block-heading\" id=\"h-see-it-in-action\"><strong>See it in action<\/strong><strong><\/strong><\/h2>\n\n\n\n<p>If you want to understand which plan best maps to your customer\u2019s use case, or you want help positioning the first opportunity, the fastest next step is simple.<\/p>\n\n\n\n<p><strong>Request a demo through Infinigate<\/strong>, and we\u2019ll help you line up the right conversation, the right workflow story, and the right commercial path for your deal.<\/p>\n\n\n\n<p>Contact the team:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"mailto:Luwam.ghermay@infinigate.com\">Luwam.ghermay@infinigate.com<\/a><\/li>\n\n\n\n<li>+44 (0) 203 621 5495<\/li>\n\n\n\n<li><a href=\"mailto:Sharefile@infinigate.com\">Sharefile-uk@infinigate.com<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Email is brilliant right up until it becomes your process. If you work with regulated organisations like the government, legal,&hellip;<\/p>\n","protected":false},"author":62,"featured_media":9778,"template":"","meta":{"_acf_changed":false,"footnotes":""},"technologies":[7],"news-type":[160],"class_list":["post-9775","news","type-news","status-publish","has-post-thumbnail","hentry","technologies-cybersecurity","news-type-blog"],"acf":[],"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Infinigate | United Kingdom","distributor_original_site_url":"https:\/\/www.infinigate.com\/uk","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/news\/9775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/types\/news"}],"author":[{"embeddable":true,"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/users\/62"}],"version-history":[{"count":0,"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/news\/9775\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/media\/9778"}],"wp:attachment":[{"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/media?parent=9775"}],"wp:term":[{"taxonomy":"technologies","embeddable":true,"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/technologies?post=9775"},{"taxonomy":"news-type","embeddable":true,"href":"https:\/\/www.infinigate.com\/uk\/wp-json\/wp\/v2\/news-type?post=9775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}