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Infinigate Credits & Care Services Extend your technical team with Infinigate expertise Experienced security engineers are scarce and expensive. With Infinigate Credits & Care Services, you gain access to additional technical expertise without overloading or expanding your own team. Choose between continuous support with Infinigate Care or flexible project assistance with Infinigate Credits. Contact our team Infinigate Credits Services Technical expertise when you need it Infinigate Credits give you flexible access to the service hours of our Security Engineers for projects and tasks outside your daily operations. Use them for: Network and security designs Installations and migrations Configuration changes Troubleshooting Ad-hoc technical support Credits are purchased in advance in packages of 4 or 8 hours, giving you full flexibility and cost transparency. Contact our team Infinigate Care Services Continuous support for your customer environments Infinigate Care provides ongoing technical support for selected Fortinet and WatchGuard solutions. The contract is linked to your customer’s equipment, with our engineers acting as an extension of your team. Infinigate Care includes: Proactive management Security updates according to an agreed SLA Secure backups of stable configurations Quality and documentation Configuration reviews and adjustments Up-to-date documentation after every change Technical support Telephone support during business hours Configuration changes through our ticketing portal Assistance with vendor tickets and RMA requests Contact our team The right expertise for every situation Choose Infinigate Care for continuous management and support. Choose Infinigate Credits for flexible, project-based assistance. Combine both services to increase your technical capacity while keeping your team focused on your customers and your business. Talk to our experts "*" indicates required fields CompanyThis field is for validation purposes and should be left unchanged.Name* First Last Company*Company email* Infinigate privacy policy* I understand contact from Infinigate will be strictly in accordance with the terms set out in its privacy policy Our other partner services Partner Enablement Smart Data services Managed Services Support and Maintenance Professional Config and Installation Services Vendor Accredited Training Global Logistics Presales & sales report Logistics Services