Added value for your customers

How to create added value for your customers as an MSP in the cybersecurity sector

An experience report from the field

Smaller customers want comprehensive solutions, larger customers are looking for specific expertise – how do you deal with this challenge as a managed service provider?

In this interview, Stefan Hörhammer (COO of the Medialine Group) and Olaf Kaiser (system house coach) discuss how the Medialine Group supports companies across Europe with a wide range of customer groups and customer requirements in the area of cybersecurity.

Find out more in the interview:

– What cybersecurity offerings can look like for a wide range of customer segments
– The importance of personal contact with customers
– The challenges involved in communicating security risks to customers

You will also receive tips on how to organise your MSP business in a future-oriented way.