These services ensure that customer equipment is never ‘dead on arrival (DOA)’.

Our ‘Remote hands’ services allow you to ensure fast, effective installation of equipment at your customers’ sites, helping you to keep every project on track.

As an additional benefit, our two purpose-built configuration centres make Configuration-as-a-Service and Remote Hands services available across the EU and UK.

Inventory and conceptualisation

Oft sind beim Kunden nicht sauber dokumentierte IT-Umgebungen vorhanden, in die eine neue Lösung implementiert werden soll. Zur Bestandsaufnahme können wir tatkräftig beitragen.

Installation, Konfiguration, Integration

When it comes to installation, configuration and integration, we can support you efficiently and quickly so that smooth commissioning is no longer a problem, even for customers without specialised knowledge or experience.

Knowledge transfer

As part of the rollout of the solution, we will of course also provide you with the knowledge required for further operation.

Product review

After analysing the customer’s environment and producing a detailed results report, we confirm the correct implementation of the solution to your customer and also highlight any potential for optimisation.

Project-related billing

Services in the above-mentioned subject areas can be invoiced on a project-related basis depending on requirements. After making initial contact, the desired content and framework conditions as well as possible dates are agreed in a telephone call, on the basis of which a customised offer is prepared.

Billing via hourly packages

Alternatively, hourly packages can be purchased for demand-driven call-off in order to minimise the organisational effort involved in billing many small projects. In this way, authorised employees can place orders with us at very short notice.

Our portfolio of services for partners

Partner Enablement

Smart Data

Managed Services

Support and Maintenance

Professional Configuration and Installation

Vendor Accredited Training

Global Logistics

We are happy to answer your questions and provide advice using the following contact details. Send us your enquiry now. We look forward to hearing from you!

Do you need further support with our services?

One of our employees will be happy to help you with your enquiry