MSP Horizons Report 2025

Discover the key topics, insights and trends that will shape MSP in 2025 and beyond.

As the MSP of the future, you should know what your customers want now. You can offer many services, but what do your customers really want, and are you investing in the right technologies to achieve this? In N-able’s MSP Horizons Report 2025, you’ll get answers to these questions with key insights such as:

• Third-party MDR is the biggest growth area for MSPs, with 45% planning to add this service.
• Endpoint-related services will dominate over the next three years.
• SaaS app backup (53%) and AI-powered backup and recovery (51%) are the top services MSP plan to include in their backup and disaster recovery (BDR) provision.

Growth is essential for every MSP, and acquisitions are a massive growth lever – 90% of MSPs are interested in acquiring another MSP.

Did you know that network managed services are currently the biggest source of revenue for MSPs? In just three years, however, this area will be one of the less lucrative. 

In the MSP Horizons Report 2025 from N-able you will find important statistics and insights. Get all the information you need to gain an advantage over your competitors and better understand your customer needs.

Our N-able team is available to assist you if interested.