Purchase Sophos Firewall hardware flexibly as part of a monthly service model.

Now available in the MSP model!

High hardware investment costs are often incompatible with the managed service model. At the same time, your customers’ requirements change, and with them the firewall performance required.

With Sophos Hardware-as-a-Service (HWaaS), you get the Sophos XGS Firewall, including an XStream Protection licence and support, for a monthly fee. There’s no need for a large upfront investment, and the model is tailored to your MSP business.

As your Sophos distributor, we’ll help you place your order and guide you through the entire process.

CHF
12M
MSP
XGS
24/7
Sophos Firewall Hardware-as-a-Service
Monthly billing
Hardware + Licence + Support
For Sophos MSP Flex Partners

Your benefits at a glance

01

No large initial investment

Hardware firewalls no longer need to be treated as a major one-off purchase. This takes the strain off budgets and makes it easier to calculate quotes for customers.

02

Billed monthly

Hardware, licences and support are billed as a monthly instalment. This is better suited to the MSP model and recurring revenue.

03

Retain more liquidity

Instead of tying up capital in hardware, this leaves financial scope for projects, growth and new customer requirements.

04

Responding more flexibly to customers

If requirements change, the hardware can be adapted after the minimum contract period or continue to be used for new customers.

05

All in one instalment

The Sophos XGS Firewall, XStream Protection licence and support are bundled together. This reduces complexity in terms of provisioning, operation and billing.

06

Simply via Infinigate

Orders are placed directly through the Infinigate Sophos team. You’ll receive support with selecting, ordering and processing your order.

Sophos HWaaS Terms and Conditions
General conditions

Sophos HWaaS explained briefly and clearly

The key programme details at a glance – so you can quickly check whether Sophos Hardware-as-a-Service is right for your MSP business.

Available for Sophos MSP Flex Partner
Programme launch 01.07.2026
Minimum term 12 months After that, the contract can be terminated on a monthly basis.
Prices MSP Reseller Price List
Ownership With the MSP Flex Partner
Trial installations Not available

How Sophos HWaaS works

The ordering process is simple and largely follows the MSP procedure you are used to.

01

Order an HWaaS firewall

Order the Sophos XGS hardware model of your choice directly from your Infinigate Sophos team.

02

Delivery received

Sophos delivers the firewall directly to you as a Sophos MSP Flex Partner. Standard delivery is included in the price.

03

Claim a device

Assign the device to your customer’s account in the Sophos Central portal as usual.

04

Manage the firewall

Once activated, the device will automatically appear in the monthly MSP Usage Report.



FAQ

What happens if a device isn’t claimed?

If a device is not assigned to a customer within 30 days, it automatically activates as an HWaaS system.

What happens if the size no longer fits?

If a firewall’s configuration no longer meets a customer’s requirements, it can be deactivated at any time after the minimum contract period, or easily reassigned to a new customer, and a new, suitable device can be ordered for the current customer.

What happens when the device is no longer in use?

Even after deactivation, the device remains the property of the partner and can be used at any time for new customers as part of the HWaaS programme. It is not necessary to return it to Sophos.

What happens if an RMA is required?

Support continues as normal under the Hardware-as-a-Service model.

In the event of an RMA (Return Merchandise Authorization) or a fault, including DoA (Dead on Arrival) cases, the process is handled directly by Sophos Support. The replacement unit is also provided as an HWaaS system.

What happens if the customer needs a cluster configuration?

The choice is yours, depending on what suits you and your customers best. You can purchase a second appliance through the standard programme and use it to set up an active/passive cluster. Alternatively, you can purchase a second HWaaS appliance and configure the two licences either in active/active mode or in active/passive mode.



Documents relating to Sophos HWaaS

Everything you need to know at a glance

Download the datasheet or the detailed brochure.

PDF Datasheet

Sophos Firewall Datasheet

A concise summary of the key technical information on Sophos Firewall and the available hardware models.

PDF Brochure

Sophos Firewall Brochure

A detailed overview of Sophos Firewall, its features, areas of application and how the solution works.

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With Sophos Hardware-as-a-Service, you can flexibly integrate high-performance firewall hardware into your MSP offering – without the need for a large upfront investment and with monthly billing.

Your personal contacts

We’re happy to help you with anything relating to the Sophos portfolio. We look forward to hearing from you.