Internal Sales Support

Infinigate are seeking an excellent Internal Sales professional to join their evolving sales team. This role takes ownership of the entire cycle of administrative support with a specific focus on an exciting new vendor for Infinigate. This role offers the opportunity to make the role your own, utilising a key internal sales skillset, enhancing processes and offering outstanding customer service to both internal and external stakeholders.

Please note that this role can be based in either our London or Woking offices. This is a full-time position, 37.5 hours per week adhering to a hybrid working pattern (3 days working from office and 2 working from home).

Duties & Responsibilities

• Create a high volume of quotations for both New Business and Renewal opportunities 
• Logging these int our CRM as defined in the vendor specific process 
• To manage the sales order process from receipt of PO from customer through to Supply Chain Team including quality checks and error resolution  
• Managing and chasing back-order report where required 
• Assist with managing the RMA process  
• Ensure the CRM system is used and updated as defined for your vendor 
• In-depth understanding of [Vendor] and Infinigate systems and processes  
• To have an excellent working relationship with [Vendor] product sales team, supply chain and renewals team. 
• Maintain a peer-to-peer relationship with the Vendor 

General Skills

• Professional written and verbal communication skills 
• Ability to prioritise, manage concurrent activities and to multi task  
• Numerate with good attention to detail 
• Proficient in MS applications including Excel, Word and Outlook 
• Previous experience of IT systems for quotation, order entry, CRM  
• Calm under pressure 

Personal Requirements

Infinigate’s values underpin a strong collaborative working culture and successful inclusive working environment.

• Own it! Self-motivated with the ability to work on own initiative
• Aim high! Demonstrates accountability and responsibility that fall within the scope of the role
• Be open! A team player and a good collaborator

Benefits

• £26,000 – £30,000 salary per annum
• 25 days annual leave rising to 28 days with length of service, plus bank holidays.
• Day off on your birthday.
• 2 paid volunteer days per year
• Additional holiday purchase scheme
• Electric Car Lease Scheme
• Life assurance of 4 x basic salary and group income protection from start date
• 5% employer matched pension contributions after 3 months service.
• Individual cover for private medical insurance and healthcare cash plan following successful completion of probationary period.
• Hybrid working arrangements and standard office working hours are 9am – 5.30pm
• Employee assistance programme for practical and emotional support.
• Free parking and complimentary refreshments onsite.