Infinigate UK&I launches PartnerWorks-enabled support and Network Assessment Services for Extreme Networks customers

London, UK – 16 July 2026 – Infinigate UK&I has been accredited by Extreme Networks to deliver professional, technical post-sales support for ExtremeWorks Maintenance Services customers across the UK and Ireland.

The offer is built around PartnerWorks, a support model that gives partners and resellers a bigger role in first-touch support, with Extreme Networks stepping in on escalation when needed. For partners, that means a more flexible way to support customers, keep more of the relationship, and build a services motion that works commercially as well as operationally.

Alongside this, Infinigate is incorporating their Network Assessment Service, powered by Auvik. This service gives partners and customers a clearer view of what is happening across the network, helping them spot connectivity issues, performance gaps and resilience risks before they become bigger problems.

The assessment is an exclusive value-add within Infinigate’s PartnerWorks offer, and gives partners a practical way to add margin, open up new service conversations and strengthen both pre-sales and post-sales engagement.

“Partners need support models that make commercial sense, not just technical sense,” said Paul Tedford, Head of Sales & Service Delivery at Infinigate UK&I. “By combining PartnerWorks-enabled support with Network Assessment Services powered by Auvik, we are giving partners a straightforward way to add margin, improve visibility across customer networks and deliver a service that customers genuinely value.”

The Auvik-powered service provides a centralised view of network infrastructure, with automated discovery, live topology mapping, continuous monitoring, alerting, traffic insights and configuration visibility. It also removes much of the effort involved in building and maintaining an in-house monitoring platform.

For partners, the PartnerWorks opportunity is bigger than support alone. It creates margin through the service wrap, gives them a stronger reason to engage before and after the sale, helps improve retention, and opens the door to recurring revenue models across managed services and MSSP-led offerings.

By combining accredited support with network visibility and assessment capability, Infinigate is helping partners turn a support motion into an exciting new revenue stream.

For more information about Infinigate’s ExtremeWorks support services, contact your Infinigate representative. Additional information is available at www.infinigate.com/uk.

About the Infinigate Group 

The Infinigate Group, the leading technology platform and trusted advisor in Cybersecurity, Cloud & Network Infrastructure sets itself apart for its deep technical expertise, delivering locally tailored solutions and services to SMB and enterprise customers across EMEA and ANZ. Relying on a strong central supply chain and an extensive portfolio of leading-edge solutions, Infinigate sparks growth for vendor and channel partners. 

For additional information please visit www.infinigate.com