To help you capitalise on the growing demand for Managed Security Services, we’ve created a comprehensive guide packed with advice and actionable strategies.

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Canalys research reveals that 9 out of 10 customers are considering changing their IT providers for one that provides security solutions, and the global Managed Security Services (MSS) market is projected to reach $67 billion by 2025, with a 15.4% compound annual growth rate (CAGR)from 2023 to 2030. 

This presents a golden opportunity for MSPs and channel resellers to enhance their security services offering and attract new customers and increase their footprint with existing ones.

At Infinigate, we help our partners to overcome the challenges in addressing the security operations opportunity by simplifying the journey to Managed Security Services.

Our innovative Managed Security Services Distributor (MSSD) model demystifies the market and simplifies entry by providing low cost, as-a-service consumption model solutions to meet the needs of your customers.

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The need for robust secure solutions

Demand for effective and affordable cybersecurity is constantly on the rise due to the rapidly evolving threat landscape. The 2023 Identity Theft Resource Center Business Impact Report shows 73% of SMBs experienced a cyber-attack, data breach, or both in the last 12 months. This is up from 43% in 2022.

Beyond the growing threat landscape, cyber-insurance and compliance requirements are also pushing businesses to strengthen their cybersecurity posture.

This includes regulations such as GDPR, HIPAA, NIS2 and CRA, industry-specific rules in finance or healthcare, and even mandated basic technology patching – a daunting task for many organisations.

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SMBs are among the fastest-growing market segments 

While the need for robust security is paramount, managing a complex web of security solutions presents a major hurdle for SMBs. 69% of SMBs identify the sheer number of point products needed to address the entire threat landscape as a critical challenge in 2024.  

Ongoing monitoring and expertise are also required to effectively utilise and manage security solutions and respond to threats.  

For many businesses, the lack of internal expertise makes implementing and managing these solutions a significant challenge. Managed Security Services resolve these issues by providing a solution that outsources security management to experts. 



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Delivering Managed Security Services: key challenges

While there is a significant opportunity to drive long-term growth by expanding your portfolio to include business-critical Managed Security Services, doing so inevitably comes with some challenges.

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High barrier to entry

Establishing an in-house Security Operations Centre (SOC) costs million in infrastructure, hardware software and people – making this out of reach for most MSPs.

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Market complexity and confusion

MSPs must demystify the complex and constantly evolving threat landscape to deliver effective and financially viable solutions that meet SMB customer needs.

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Skills and talent shortage

Skilled security engineers are scarce and expensive, significantly impacting many IT provider’s ability to provide managed security services for growing customer demands

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Scaling Managed Security Services to SMBs 

Many security services are designed for enterprise customers. Delivering Managed Security Services to SMBs requires scale and automation to deliver at an affordable price point.

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Delivering 24/7 Incident Response

Today it is a matter of ‘when’ not ‘if’ a cyberattack will occur. MSPs must be equipped to manage and respond to incidents around the clock for their clients.

The solution: Infinigate MSSD

At Infinigate, we help MSPs and channel resellers to overcome the market challenges, enabling you to offer and deliver comprehensive security and protections services.

Our innovative Managed Security Service Distributor (MSSD) model demystifies the Managed Security Services market and simplifies entry by eliminating the need to develop significant security infrastructure or skills in-house by providing low cost, as-a-service consumption model solutions to meet the needs of your customers.

We have invested in the expertise, infrastructure, vendor relationships, platform and resources so you don’t have to.

Our model gives your business access to experts to assist you with everything from go-to-market strategy and pre-sales support to deployment, monitoring, and 24*7 service desk.

Deliver a suite of Managed Security Services with our unrivalled portfolio

By combining market-leading vendor solutions, security service offerings and Infinigate technical expertise, we empower MSPs and channel resellers with an unrivalled portfolio of security solutions – all packaged and distributed through the Infinigate Cloud platform.  

Our end-to-end portfolio enables you to secure the managed services you provide and establishes your business as a trusted security advisor for all your SMB customers’ security needs.

Infinigate MSSD portfolio
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Education & Awareness 

End-users are the first line of defence against new and evolving cyber-threats.

Our education and awareness programmes identify and provide at-risk users with up-to date training, information and threat intelligence to help them address the daily threats they face.

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Security Posture

The key to delivering effective security protections is identifying and  addressing the risks and threats an organisation faces.

Our Security Posture solutions ensure the benefits of current and future security investments are realised.

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Managed Security Infrastructure 

Security infrastructure is the backbone to business continuity.

Infinigate’s as-a-Service model for Managed Security Infrastructure ensures your customers continue to operate in a cost-efficient manner.

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Managed Security Services

Detection and response are critical components in defending against evolving threats.

Infinigte’s portfolio of Managed Security Services cut through the “alphabet soup” of EDR, MDR, XDR, etc. by providing complete 24×7 protection for your customers.

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Incident Response and Remediation

Cyberattacks are now almost inevitable.

Once an attack has been discovered Infinigate’s expert teams assist with immediate Incident Response and Remediation, getting your customer back-up and running.

Infinigate MSSD: Built on leading cybersecurity technologies

Our comprehensive suite of security solutions are built on a variety of leading cybersecurity vendor technologies, so you can meet the diverse needs of different market segments.

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Next steps: embrace the opportunity 

By leveraging the right approach, you can confidently offer and deliver robust security solutions that protect your customers, extend your market reach and future-proof your business by generating new revenue streams. 

Our innovative MSSD model is designed to empower MSPs and channel resellers to capitalise on this opportunity quickly and efficiently.

Find out more