Request access to our partner portal, ID Connect

A1. ID Connect is a single portal delivering multiple digital tools, from webshop to subscription engine, digital marketing, online, live and on-demand training and more. It unifies and integrates portals created by Nuvias and infinigate Cloud, now part of the Infinigate Group builds upon the existing Infinigate Partner Portal, enhanced with a new User Interface/User Experience and additional features. It combines various areas such as ordering, marketplace, marketing, professional services, and training

A2. ID Connect offers partners a solid base for growth in today’s market. It helps partners to successfully digitalise their business, to run efficient operations and take advantage of the growth opportunity inherent in the ongoing rise of the subscription consumption model. Infinigate can deliver a substantial advantage to partners through the unique combination of digital enablement and specialist expertise. ID Connect combines digital fulfilment with value-add expert services, from data analytics, marketing, pre- and post-sales support and more.

A3. Infinigate is launching ID Connect to help partners successfully digitalise their business, run efficient operations and take advantage of the growth opportunity linked to the rise of the subscription consumption model. ID Connect will help generate growth for partners and vendors alike through effective and efficient digital enablement and operations.

A4. ID Connect covers a range of areas such as ordering, marketplace, marketing, professional services, and training, each with its own options and functions. ID Connect will provide access to everything from the existing Infinigate Partner World, One by Infinigate and Infinigate Cloud portals, creating a central entry point for partners to find everything they need.

A5. ID Connect will be made available initially to all existing Infinigate partners across Austria, Belgium, Denmark, Finland, France, Germany, the Netherlands, Norway, Sweden, Switzerland and the UKIn future we plan to rollout to our partners in Spain, Poland, Eastern Europe and beyond.

A6. Partners have tailored access to the areas relevant to their focus and needs and can gain access to additional tools and services upon application.

A7. A partner can request access through a webform, and the local team will be able to grant access in the CRM system.

A8. ID Connect is available to Infinigate partners through a single sign-on, across Austria, Belgium, Denmark, Finland, France, Germany, the Netherlands, Norway, Sweden, Switzerland and the UK.

A9. Access is via Single Sign-On (SSO) and depends on permissions and rights. Users only see the areas to which they have access.

A10. For existing users of the Infinigate Partner Portal, webshop, and MSP portal, the username and password remain unchanged. After logging in, they will be redirected to the new interface of the portal.

A11. Users who do not have access to “Nuvias Apps” and “Infinigate Cloud Apps” can request access via a form and will see them as soon as access is granted. For additional access requests, users can contact their assigned Admin.

A12. Yes, users can find out who the Admin is by checking under ‘My Profile’.

A13. Access to these apps must be requested separately and is not automatically available to all users. The approval process can take up to three working days and is managed by the group.